I started putting a few reviews on Lululemon.com over the past few weeks. I figured with all my photos, maybe it might be beneficial to those who do not come to my site. One of the things I have noticed (and it is driving me NUTS), is the "helpfullness" vote....I have noticed if you say anything positive about something the "general" population feels is negative, they will flag your review as "not helpful." I have especially seen this on more heavily discussed items like wunder unders, scubas, and formes.
I get the general complaint when the Scubas or the Formes changed, but people will continue to vent well after they made improvements to the design. Whether its blasting super negative reviews or voting "not helpful" on other reviews, they will do whatever it takes to ensure their voice is heard......but they had their chance to be "heard". The Define jacket didn't even make top 2 products voted to return....and that was voted by CUSTOMERS.
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I have a review I wrote on an older account complaining about the WUs. This was when I got a really bad "pantyhose" like pair when I first starting buying Lulu. It got like 372 of 376 votes as "helpful"....just because I was bitching.
Let's rewind here and back the tracks....what is the "helpful" vote? The helpful vote is supposed to be an indicator if the review will "help" a reader make a purchase. Whether its talking about the material, fit, sizing, etc...it's there to weed out the irrelevant reviews (i.e. "OMG, i like toally love my new WUC...yay!") from the relevant (i.e. "The baroque blue CRB is not quite TTS. I would say it might be a half size up.") This is to help the buyer make the right purchase in regards to size, fit, yada yada....
What is has turned into is a popular (excuse me) bitch-fest of people complaining about one thing or another, despite acknowledging any relevant changes. I'm all for constructive criticism, but it is a waste of time when people vote "not helpful" on things just because they don't like what you said about a particular item, regardless of it being "helpful" feedback or not. If you can read a review and take away something that helps or impacts your decision to purchase, its a helpful review. It is not a helpful review if you whine, cry, or try to downgrade other reviews.
I'm not for dramatics or stupid behavior, so I am choosing not to review any products on lululemon.com in the near future. Sadly it is not lululemon.com....it is the readers. If people want an honest opinion on the fit and style of an item, they can read my unbiased feedback in the "product review" section.
Seriously though....I'm not that butt-hurt over it....just a little annoyed when I see juvenile behavior that imposes on others who are seeking honest feedback.
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